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World Class Manufacturing, by Richard J. Schonberger
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In his best-selling book Japanese Manufacturing Techniques, Richard J. Schonberger revolutionized American manufacturing theory and, more important, practice. In that breakthrough book, he revealed that Japanese manufacturing excellence was not culturally bound. Offering the first demystified explanation of the simple techniques that fueled Japan's industrial success, he demonstrated how the same methods could be put to work as effectively in U.S. plants.
Now, in World Class Manufacturing, Schonberger returns to tell the success stories of nearly 100 American corporations -- including Hewlett-Packard, Harley-Davidson, General Motors, Honeywell, and Uniroyal -- that have adopted the famed just-in-time production and "total quality control" strategies. Based on his firsthand experience as a major consultant to American industry, he examines how they did it -- and illustrates how the same concrete, specific steps used by these top companies can be implemented in any factory today. What's more, Schonberger shows that his bold concepts and reforms apply equally to all industries, whether the product is computers, pasta, or trucks, and to all divisions -- from manufacturing and engineering to accounting and marketing.
According to Schonberger, world-class manufacturing depends on blended management -- rather than domination by a separate group of managers -- which marshalls resources for continual rapid improvement. To achieve world-class status, companies must change procedures and concepts, which in turn leads to recasting relations among suppliers, purchasers, producers, and customers. Acknowledging the difficulty inherent in such changes, Schonberger stresses that employee involvement and interaction, both on the shop floor and in the decision-making/problem-solving process, is key. Wary of those who view improvement in terms of modernizing equipment, he points out that making maximum use of people and current machinery is a company's first priority; automation, if necessary, should come much later.
World Class Manufacturing also includes Schonberger's 17-point action agenda to guide innovators toward manufacturing excellence, from getting to know the customer to cutting the number of suppliers, reducing error in production, and deciding when and how to automate.
Indispensable for all manufacturing innovators who aim to keep ahead of the competition, this inspiring, groundbreaking volume does much more than just recommend or theorize about the new manufacturing approach. Plainly, realistically, and logically, it explains how it's done.
- Sales Rank: #396015 in Books
- Published on: 2008-01-24
- Released on: 2008-01-24
- Original language: English
- Number of items: 1
- Dimensions: 9.00" h x .80" w x 6.00" l, .89 pounds
- Binding: Paperback
- 256 pages
Review
Eric Olsen Worldwide Manufacturing Education Manager, Hewlett Packard Components Group Dick Schonberger's call to "manage the basics, watch the results," plays well in Hewlett Packard's environment where we believe people want to do a good job. Focusing on the right metrics at each level tells them what a good job is.
John M. Burnham
CFPIM Regional Vice President, American Production and Inventory Control Society
Richard Schonberger has successfully addressed the next steps in the journey toward becoming world-class manufacturers -- issues of holistic view and perspective, effective interfacing among functional areas, and demonstrated results that demolish the arguments that "we're different" and "it can't be done." Each of his chapter topics is logically and persuasively developed. In a word, I wish I had written this book.
Philip Gray
Vice President, Defense Systems & Electronics Group, Texas Instruments
"World Class Manufacturing" brings together for the first time all the programs and approaches we at Texas Instruments and other companies have been working toward for the past six years -- total quality control, just-in-time manufacturing, statistical process control, manufacturing cells, and, most important, employee involvement. It will be required reading for managers who have marketing, product design, and manufacturing responsibilities.
John P. Robb
Vice President, Manufacturing Monsanto Electronic Materials Company
The commonsense examples and guidelines on the "how to" of total quality control Richard Schonberger provides in "World Class Manufacturing" will enable us to move beyond manufacturing excellence to business excellence. Schonberger's first book, "Japanese Manufacturing Techniques," provided the missing link in our overall quality program and is on the "must read" list for all our manufacturing line personnel. "World Class Manufacturing" will be required reading for "all" functions within our company.
Philip Gray Vice President, Defense Systems & Electronics Group, Texas Instruments "World Class Manufacturing" brings together for the first time all the programs and approaches we at Texas Instruments and other companies have been working toward for the past six years -- total quality control, just-in-time manufacturing, statistical process control, manufacturing cells, and, most important, employee involvement. It will be required reading for managers who have marketing, product design, and manufacturing responsibilities.
John M. Burnham CFPIM Regional Vice President, American Production and Inventory Control Society Richard Schonberger has successfully addressed the next steps in the journey toward becoming world-class manufacturers -- issues of holistic view and perspective, effective interfacing among functional areas, and demonstrated results that demolish the arguments that "we're different" and "it can't be done." Each of his chapter topics is logically and persuasively developed. In a word, I wish I had written this book.
John P. Robb Vice President, Manufacturing Monsanto Electronic Materials Company The commonsense examples and guidelines on the "how to" of total quality control Richard Schonberger provides in "World Class Manufacturing" will enable us to move beyond manufacturing excellence to business excellence. Schonberger's first book, "Japanese Manufacturing Techniques, " provided the missing link in our overall quality program and is on the "must read" list for all our manufacturing line personnel. "World Class Manufacturing" will be required reading for "all" functions within our company.
Robert J. Saldich President and CEO (Retired), Raychem Corporation Richard Schonberger taught us in 1984 about Japanese manufacturing and launched Raychem on its continuing quality journey. Now he takes us into a whole new dimension. The book is stuffed with wonderful insights, ideas and approaches. It is a rare original contribution to the literature.
Kelly Hoffmann Vice-President Pressure Operations, Measurement Division, Rosemount Inc. Dr. Schonberger created a new paradigm for how a factory should operate in "World Class Manufacturing." Now he helps us see the world of manufacturing differently once again, using inventory turnover as the lens.
Arthur D. Wainwright Chairman and CEO, Wainwright Industries, Inc. A powerful book of trenchant and perceptive observation needed to prosper in the fast-approaching 21st century.
Robert Anderson Director of Manufacturing Operation, The Wheelabrator Corporation For years now manufacturers have known that there was something wrong with measuring manufacturing strength by profit and sales. Other measurements were needed. Now with an understanding of 1st, 2nd, and 3rd order measurements we have new tools and a better understanding of their relationships.
Soma Coulibaly Operations Quality Assurance Manager, Hallmark Cards, Inc. Once again, Richard Schonberger has defined the new standard for excellence.
Ronald D. Schmidt Chairman, President and CEO, Zytec Corporation The principles unveiled in this masterly book will indeed become manufacturing's action agenda in the years ahead.
From the Back Cover
Since the invention of double-entry bookkeeping, managers have judged a company's worth by sales and profits. Now, Richard J. Schonberger, the architect of the worldwide Just-In-Time revolution, reaches beyond "financials" to redefine excellence - and reveals, with new benchmark data, how pioneers become dynasties. This book will be indispensable reading for manufacturing and general managers in all industries, as well as for pension fund managers, institutional investors, stock analysts, and stockbrokers.
About the Author
Richard J. Schonberger, author of Japanese Manufacturing Techniques (also from The Free Press), is a world-renowned authority on production and manufacturing. President of the consulting firm of Schonberger & Associates, Inc., in Seattle, Washington, he was formerly George Cook Professor of Management at the University of Nebraska.
Most helpful customer reviews
0 of 0 people found the following review helpful.
Good value!
By Amazon Customer
Great value, good product and prompt service! I would recommend you to anyone. Thanks!
11 of 12 people found the following review helpful.
If you want to manufacture better-- here you go.
By A Customer
I must say that I first read this because I had to, but onceI did it (really, now) changed my outlook on production. The author details not only the whys of good manufacturing practice, but also the hows and then goes into many case studies to demonstrate that he's not just blowing smoke from his ivory tower. Even better, the stuff works! One division of my company got hooked on the "World Class" bandwagon before it came into vogue. I went to tour their facility and I swore I had walked into Schonberger's book. Anyway, applied correctly, this book can turn your systems upside down and make you more profitable than you can almost imagine (inventory turns over 100? Believe it!). The best thing is that all this happens by developing employees and truly giving the line responsibility for production to the individual line workers. Tough stuff for most companies to even consider, and perhaps my only criticism of the book is that the author doesn't give an accurate picture of how long a transition from "traditional" management to World Class Mfg can require. Our facility worked for six years to get it right, which is actually very good for this transition (he says allow for a 10 year plan in his 1996 sequel, also excellent). Anyway, I'm putting theory into practice in my own mfg line, and thankfully I have this book to guide me. I'm buying copies for everyone in my production team and we'll "go back to school," so to speak. Wish me luck.
3 of 4 people found the following review helpful.
Highly Recommended!
By Rolf Dobelli
Richard J. Schonberger, author of the critically acclaimed book, Japanese Manufacturing Techniques, which revolutionized American manufacturing theory and practices, now examines how world-class manufacturing techniques can be implemented by American corporations. This 1986 classic remains valuable, since manufacturing changes do not happen overnight, and plenty of companies are far from world-class in their approach to efficiency and productivity. Schonberger writes clearly, authoritatively and often amusingly, covering every element of world-class manufacturing in detail. We at getAbstract recommend this book for everyone involved in the manufacturing process, not just mangers and executives, but all employees who seek a context and a future for their work.
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